Insurance Plan Manager
Do you have
insurance experience and knowledge that you would like to use in a
unique, rewarding way? The Kansas Automobile Insurance Plan / Kansas
Automobile Assigned Claims Plan (KAIP/KAACP) is seeking
a Plan Manager with these qualities.
In the role of
Plan Manager, you will use your insurance knowledge and experience
to provide peace of mind to the people of Kansas.
The Plan Manager oversees the state’s residual market for
automobile insurance, which offers automobile insurance coverage to
those who are unable to obtain coverage in the voluntary
will work closely with the Kansas Insurance Department and AIPSO
(Automobile Insurance Plans Services Office), as well as with the
plan’s Governing Board, as you administer the plans.
In addition, you will advocate for the plan and train
insurance producers on how to properly
utilize the plan for their policyholders.
Only serious, qualified individuals should
To apply for this position, please
email your resume, the downloadable
job application (see below) and
a cover letter introducing yourself, your background, and how
your experience aligns with this role (all email attachments should
be in Word or PDF format) to: Michele Morgan at
DOWNLOADABLE JOB APPLICATION
FILLABLE PDF FORM
Use the KAIP & KAACP JOB APPLICATION link
download the Job Application
PDF form. Once you have downloaded the
Job Application form to your computer please use Adobe Acrobat
Reader to open, complete and save the fillable application form.
Print the completed job application form, sign and date the
printed form and then scan the signed printed form into PDF
format. Please attach this scanned PDF file along with the
required aforementioned documents, to the email you send to Michele Morgan.
Organization: Kansas Automobile Insurance Plan and Kansas Automobile Assigned
Starting Salary Range: $80,000-$100,000
Benefits: Medical, Dental, Paid Time Off, Retirement Plan
|The Plan Manager is
appointed by the Kansas Automobile Insurance Plan (KAIP) and
Kansas Automobile Assigned Claims Plan (KAACP) Governing
Board and is granted the authority and responsibility for
the effective management of the Plans. Responsibilities
include the day-to-day operation of the Plans, the
administering of Plans provisions, rules, directives and
objectives in compliance with Plans provisions and local,
state and federal regulations. The Manager reports to the
Governing Board of the Plans.
Previous experience in an insurance position
and or college degree or experience in a relevant field is desired,
however, completion of specialized insurance courses, such as CPCU,
CIC, CISR or other accredited insurance designations may satisfy
educational and experience requirements. This position is an
In-Office postion with limited virtual work flexibility. The Plan
office is in Topeka, KS.
Organization: Kansas Automobile Insurance Plan and Kansas Automobile Assigned
|DUTIES AND RESPONSIBILITIES OF THE KANSAS AUTO INSURANCE PLAN
1. Plans and directs the day-to-day operation of the Plan. Assures the best use of
human and technological resources in the assignment of
insurance applications, the providing of service to
producers and insurance consumers, and achieving the purpose
and objectives of the Plan.
2. Staffs the Plan. Hires,
trains, develops, supervises and evaluates performance of
3. Prepares the annual
financial budget for Governing Board approval. Receives
member company assessments from AIPSO, deposits, disburses,
and accounts for Plan funds. Reports the Plan’s financial
status to the Governing Board and to Plan
auditors/accountants. Provides documents and information
needed by accountants to audit the Plan and to file tax
4. Assigns private passenger
and commercial auto insurance applications to the insurance
service provider. Reviews applications for eligibility,
adequacy of deposit premium, and completeness of the
application. Interacts with producers (agents) and service
provider personnel to obtain maximum results in the accurate
and timely submission of applications, assignment, and
issuance of policies in accordance with Plan provisions and
5. Interacts with the Plan’s
contract administrator (AIPSO) on statistical reporting,
actuarial/rating, filing of Plan amendments, personnel and
other services provided the Plan by AIPSO. Prepare each
filing for presentation to the Governing Board for review
Upon approval by the Governing Board submit the filings to
the Kansas Insurance Department for approval.
6. Continually assesses Plan
provisions, rules, and needs. Recommends corrective measures
or Plan amendments to the Governing Board to keep the Plan
contemporary with residual market trends and the needs of
Kansas residual market consumers.
7. Explains or interprets
Plan provisions and rating rules to producers, insurers, and
servicing providers. Interacts with producers and service
provider’s underwriters to resolve disputes. Issues
directives when necessary. Verify that private passenger
rates downloaded on the system are correct by of testing a
number of different scenarios
8. Interacts with Kansas
Insurance Department staff on matters involving the
Department. Responds to complaints or concerns. Makes
necessary Plan filings with the Department.
9. Secures meeting sites,
prepares agendas, management and financial reports, meeting
minutes of the Governing Board and KAIP subcommittees,
agenda business items for consideration and action for
regular meetings, the Annual Meeting and subcommittee
meetings and assists Chairperson of the Governing Board in
conducting meetings. Prepares and makes available to member
companies and the Kansas Insurance Department the Plan’s
Annual Report in January.
10. Assists producers with
the development of premium estimates for private passenger
auto and commercial auto risks seeking coverage through the
Plan. Responds to producer inquiries regarding proper
coverage and coverage forms available through the Plan to
enable the producer to advise clients of the coverage
options available through the Plan.
11. Maintains Plan’s office and
premises, office equipment, phone system, computer equipment
and software, files, reports, records and off-premises
record storage. Assures workers compensation insurance,
crime insurance, and insurance covering premises and
equipment are in place.
12. Conducts insurance training
sessions for producers. Training covers all personal lines
(private passenger auto, named non-owner, motorcycles, motor
homes, and miscellaneous private passenger autos) and
commercial lines (trucks, tractors & trailers, public autos
including buses, taxis, and limos, business private
passenger type autos, garage auto dealers and garage
service/repair operations, hired and non-owned liability,
and miscellaneous commercial autos) written through the
13. Handles the reporting of data
biweekly from the payroll provider to the pension and 401 K
account managers. Verify that the data is correct and provide any changes
14. Perform audits of the service
provider’s mechanisms including policy issuance, agents’
procedures, and premium refunds.
15. Monitors, evaluates and makes
necessary recommendations/changes to keep all data on the
computer system and on the website safe and secure.
This includes reviewing new security protocols and
program upgrades and determining what is best for the Plan
from a customer needs, functionality and budgetary
16. Supervise the overall
maintenance of the KAIP portion of the office building and
work with the other building owners to maintain the entire
17. Occasional travel is expected
to effectively conduct business meetings and maintain
|ADDITIONAL DUTIES OF KANSAS AUTOMOBILE ASSIGNED CLAIMS PLAN
18. Responsibilities include the
day-to-day operation of the Plan, and the administering of Plan
provisions as established.
19. Assigns applications for personal
injury protection benefits to the Plan’s servicing companies for
determination of eligibility and payment of eligible benefits.
Interacts with medical service providers, servicing company
personnel, and claimants to obtain maximum results in the timely
and accurate payment of eligible benefits.
20. Explains or interprets the Plan
and its provisions, personal injury protection coverages, and
claim procedures to claimants or their representatives, medical
service providers, and servicing company representatives.
Interacts with claimants or service providers and servicing
company representatives to resolve disputes and issues
directives when necessary.
21. Occasional travel is expected to
effectively conduct business meetings and maintain business
Organizational Effectiveness: The Plan Manager is responsible for planning, implementing, and overseeing the insurance assignment process, staffing the tasks, and seeing that the Plan functions efficiently with a knowledgeable and courteous staff. Performance is measured by the number of complaints regarding Plan service and the satisfaction, or dissatisfaction, of producers, policyholders, service provider’s representatives or company representatives who come in contact with Plan staff.
Planning and Needs Assessment: The Plan Manager is responsible for seeing that Plan provisions, rules and rates, coverage forms and endorsements, and over-all objectives are relevant and current with countrywide residual market provisions and the needs of Kansas residual market consumers. Uses current technologies and develops staff to facilitate meeting future needs.
Funding and Control: The Plan Manager prepares the budgets for both Plans to secure adequate operating funds through assessment of member companies by the contracted central processor. Performance is measured by how well internal financial controls are maintained with oversight and how receipts and disbursements are accounted for and reported to the Governing Board and Plan auditors.
• Ethics - Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and upholds organizational values.|
• Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Treats others with consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
• Judgment - Displays willingness to make decisions, exhibits sound and accurate judgment, supports and explains reasoning for decisions and includes appropriate people in decision-making process.
• Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance and monitors own work to ensure quality.
• Leadership - Displays passion and optimism, Inspires respect and trust, mobilizes others to fulfill the vision, or provides vision and inspiration to peers and subordinates. Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, accepts feedback from others and gives appropriate recognition to others.
• Strategic Thinking - Develops strategies to achieve organizational goals. Understands organization's strengths & weaknesses. Identifies external threats and opportunities. Adapts strategy to changing conditions.
• Problem Solving - Identifies and resolves problems in a timely manner. Develops alternative solutions.
• Project Management – Monitors progress, makes interim adjustments as necessary, communicates changes and evaluates product.
• Customer Service – Ensures that good and timely service is a priority. Responds to requests for service and assistance.
• Interpersonal Skills - Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things.
• Computer Systems and Programs – Ability to learn and effectively utilize computer systems, current accepted word processing and spreadsheet software, and internal and external computer programs and forms.
• Communication - Speaks and writes clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings.
• Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, builds morale and group commitments to goals and objectives and supports everyone's efforts to succeed.
• Change Management - Develops workable implementation plans, communicates changes effectively, builds commitment, monitors transition and evaluates results.
• Cost Consciousness - Works within approved budget, develops and implements cost saving measures and conserves organizational resources.
• Diversity - Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, promotes a harassment-free environment and builds a diverse workforce.
• Safety and Security - Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.
• Attendance/Punctuality - Is consistently at work and on time and ensures work responsibilities are covered when absent.
Internal Customers - All Facility
Staff; External Customers – Governing Board, general public,
insurance companies, the servicing provider, agents, policyholders,
claimants, the Kansas Insurance Department, legal representatives,
vendors, news media, community and professional organizations.
These physical demands are representative of those that must be met to successfully perform the essential functions of this job. While performing this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.|
What is KAIP?||
Often referred to as “the assigned risk plan” the Kansas
Automobile Insurance Plan is the state’s residual market for individuals or
businesses who are unable to obtain coverage through the regular voluntary
The KAIP was established by the Kansas Legislature on
November 20, 1950 under KSA 40-2102 to provide private passenger auto liability
insurance to those unable to find coverage in the voluntary markets. Physical damage coverage was added to the
Plan later as the need arose. Today, KAIP
provides insurance coverage for private passenger autos, motor homes,
motorcycles, non-owners, and many other personal lines risks.
The Plan was amended in 1984 to provide coverage for
commercial autos. KAIP now insures
commercial autos and trucks, long-haul truckers, buses, taxis, limos, garage
risks such as auto dealers and service operations, drive-away contractors,
pizza delivery and other hired or non-owned risks.
Commercial risks are assigned to a servicing carrier under
contract with the Plan to process the business, issue the policies, and pay the
claims. Costs are then assessed to all
Kansas member companies under a pooling arrangement based upon commercial
volume written in Kansas.
Private passenger auto assignments are direct to the insurance
company and become that company’s book of business. The volume of applications assigned to a company and the costs
assessed annually to that company for KAIP operations are based upon that
company’s voluntary liability writings in Kansas to the state’s total voluntary
The Plan accepts applications from any agent licensed to
write property and casualty insurance in Kansas. Persons needing personal or commercial insurance should be able
to rely on any Kansas agent (also referred to as Producer) for help securing
insurance through the Plan. Agents are
expected to maintain an up-to-date manual of KAIP rules and rates and KAIP
application forms. The producing agent
is expected to assist the insured with policy changes, claim reporting, and all
normal duties expected of an agent.
The Plan is administered by a nine member Governing Board
appointed by the Commissioner of Insurance.
Five members are representatives of insurance companies admitted and
writing in Kansas, two members are licensed independent insurance agents, and
two members represent the general public.
A Plan manager is employed by the Governing Committee (Board) to manage
the daily affairs of the Plan. The
Committee meets three times each year with the fall meeting designated as the
Member companies are assessed a share of the Plan’s
annual operating budget which is prepared by the Plan manager and approved by
the Governing Committee during the fall annual meeting. The assessment is determined as a percentage
of the member company’s private passenger auto liability writings to the
state’s total writings with a minimum fee assessed to all admitted members.
HISTORY OF THE PLAN
Known initially as the Kansas Automobile Assigned Risk
Plan, the Plan officially began business in 1951 under KSA 40-2102. The Act empowered the Kansas Insurance
Commissioner to establish a plan of involuntary insurance for persons unable to
find coverage in the voluntary markets.
The Act required insurers licensed and writing auto liability in Kansas
to provide an involuntary plan of insurance for the otherwise uninsurable and
that those member companies be assessed for the financial operation of the Plan
based upon the volume of voluntary auto liability insurance written compared to
the state’s total voluntary writings.
Thus, this non-profit entity is looked upon as a quasi governmental
agency/private enterprise undertaking.
All admitted companies were required to subscribe to the
Plan through Insurance Commissioner Frank Sullivan’s office by September 8,
Initially, Kansas statutes required liability
insurance limits of $5,000/$10,000 bodily injury and $5,000 property damage on
all registered autos.
Notable Events in KAIP History:
January 1, 1958
The state’s Financial Responsibility Law went into effect.
July 1, 1965
The Kansas legislature raised mandatory bodily injury and property damage
limits to $10,000/20,000/5,000. Pickup
trucks were defined as private passenger autos.
July 1, 1968
Uninsured motorists coverage was authorized by statute on a voluntary basis.
January 1, 1974
The Kansas Automobile Injury Reparations Act, commonly known as “the
No-Fault law”, was enacted by the Kansas legislature as a means for
compensating persons promptly for accidental bodily injury arising out of the
ownership, operation, maintenance or use of a motor vehicle in Kansas.
This act also defined the conditions under which a lawsuit could be filed
for pain and suffering. Personal
Injury Protection (PIP) were defined.
Mandatory bodily injury and property damage limits of
$25,000/50,000/10,000 became law.
July 1, 1981
Uninsured motorists coverage was made mandatory.
January 1, 1984
The Kansas Automobile Insurance Plan was amended to provide coverage for commercial risks.
January 1, 1951 to July 1, 1960
July 1, 1960 to July 1, 1973
July 1, 1973 to January 1, 1977
January 1, 1977 to December 1, 1978
December 1, 1978 to March 15, 1991
February 11, 1991 to May 5, 2006
May 6, 2006 to present